IT Support Bhakti Marga Springen - Problem / Question Form







  
  
  
  
  

    



 
 

 




 




 




 

	Choice:

	1: very urgent - help needed in the next hours

	2: normal - should be solved as soon as possible

	3: not urgent - questions or problems, which can be solved in a week or so



	Please be careful in using priority urgent; use this only for problems, which interrupts your actual working process for Bhakti Marga and if there is no temporary workaround possible.



	Examples:

	You can't print on your standard printer but on another one. This would be priority normal. You can't print at all, but you have to finish and print a document which is needed by others on a fixed timeframe (e.g. in the next 2 hours). This would be priority urgent. Giving a priority normal does not mean, that you necessarily will get help the next day or later only. You may get help in the next hours as well.







 
 

 




 




 




 




 




 




 

	Software_programs:  (Office, Firefox, etc.) - please select above if appropriate



	Internal_services: (Springen Shared, Archiveserver, etc.) - please select above if appropriate







 
 




 
 




	Thank you for filling out this form. You will be contacted by the IT-team and you will get help as soon as possible.